Privacy Policy

Privacy Policy for
The Kole Plastic Surgery Center

Introduction

Privacy Policy for Kole Plastic Surgery Center

Effective Date: January 6, 2025

This Privacy Policy describes how Kole Plastic Surgery Center (“we,” “us,” or “our”) collects, uses, and shares personal information of individuals who visit our website, use our services, or interact with us. We are committed to protecting the privacy of our patients and website visitors and comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws and regulations.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.  
  • Patient Information: This includes Protected Health Information (PHI) as defined by HIPAA, such as medical history, treatment information, insurance information, and any other health-related information.
  • Website Usage Data: IP address, browser type, operating system, pages visited, referring website, date and time of visit.
  • Marketing Data: Preferences for receiving marketing communications.
  • Other Information: Any other information you voluntarily provide to us.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you fill out forms (online or in-person), contact us, or schedule appointments.
  • Through our website: Automatically through cookies and other tracking technologies.
  • From third parties: Such as referral sources or insurance providers.

3. How We Use Information

We use your information for the following purposes:

  • Providing and Improving Services: To schedule appointments, provide consultations, perform procedures, and improve the quality of our services.
  • Communication: To respond to your inquiries, send appointment reminders, and provide updates.
  • Marketing: To send you newsletters, promotions, and other marketing materials (with your consent).
  • Legal Compliance: To comply with HIPAA, applicable laws, and regulations.
  • Payment Processing: To bill and collect payment for services.

4. Sharing of Information

We may share your information with:

  • Our Staff: To provide and coordinate your care.
  • Business Associates: We may disclose PHI to Business Associates (as defined by HIPAA) who perform functions on our behalf or provide us with services if necessary. We have Business Associate Agreements in place with these entities to ensure they comply with HIPAA.
  • Third-Party Service Providers: Who assist us with payment processing, data analytics, and other essential functions. We have contracts with these providers requiring them to protect the confidentiality and security of your information.
  • Legal Authorities: When required by law or legal process.
  • Others: We may disclose your information to others with your written authorization.

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your information, including your PHI.
  • Correction: You can request correction of inaccurate information, including your PHI.
  • Amendment: You have the right to request an amendment to your PHI.
  • Accounting of Disclosures: You can request an accounting of disclosures of your PHI.
  • Restriction: You can request restrictions on the use and disclosure of your PHI.
  • Confidential Communications: You can request to receive communications of PHI by alternative means or at alternative locations.
  • Opt-Out: You can opt-out of receiving marketing communications.

6. Data Security

We take reasonable and appropriate measures to protect your information, including PHI, from unauthorized access, use, or disclosure. These measures include administrative, physical, and technical safeguards.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

8. Changes to This Policy

We may update this policy from time to time. We will post any changes on our website and notify you as required by law.  

9. Contact Us

If you have any questions about this policy or would like to exercise your privacy rights, please contact us at:

Kole Plastic Surgery Center 1122 Street Rd STE 100 Southampton, PA 18966 Phone: 215-315-7655 Email: drkole@koleplasticsurgery.com

HIPAA Compliance

In accordance with the Health Insurance Portability and Accountability Act (HIPAA), we ensure the confidentiality, integrity, and availability of all protected health information (PHI) that we create, receive, maintain, or transmit. Access to PHI is strictly limited to authorized individuals who require it to provide treatment, process payments, or conduct healthcare operations.

View our HIPAA Privacy Policy.

Information Collection

We collect personal information through our website, https://www.koleplasticsurgery.com/contact/, which may include name, contact details, and any medical information you choose to provide. We also collect information when you call our center at 215-354-1010 or communicate via email at drkole@koleplasticsurgery.com.

Use of Information

The information collected is used to:

  • Respond to your inquiries and requests.
  • Schedule appointments and provide pre- and post-operative care.
  • Process payments for services rendered.
  • Improve our website and patient care services.

Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose information as required by law or to protect our rights and safety or the rights and safety of others. When necessary for your treatment or the operation of our center, we may share information with third-party service providers, ensuring they comply with HIPAA and our privacy standards.

Security Measures

We employ appropriate physical, administrative, and technical safeguards to protect your information. Our staff is trained in privacy and security protocols, and we regularly review and update our practices to ensure the highest level of protection.

Patient Rights

You have the right to access and control your PHI. You may request to inspect, amend, or restrict the use of your information. If you have any concerns or complaints about the use of your information, please contact us.

Contact Information

For questions or concerns regarding this privacy policy or your personal information, please contact us via the website contact page or directly using the following details:

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be reflected on our website, and we encourage you to review the policy periodically.

Acknowledgment of Privacy Practices

By using our services, you acknowledge that you have read and understood our privacy practices as outlined in this policy.

Policy Updated: Jan 5, 2025

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Contact Dr. Kole to discuss your procedure.
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Our Offices & Surgical Center

1122 Street Rd STE 100
Southampton, PA 18966

Call to Schedule A Free Consultation

215-315-7655